Life At Five Rise

Every resident is a valued unique individual and by adopting a person-centred care approach it ensures we provide excellent care and meet every resident’s needs and expectations.

Person-centred care places the person, their experiences, needs, feelings and wellbeing at the centre of every care process. It is about seeing the person first, their limitations or dementia come second, therefore ensuring all care is focused on the person.

To achieve person-centred care, we focus on getting to know the individual before they arrive at their new home. We visit them and ask lots of questions about their past and present life, we take time to understand their values and beliefs and we look to gain as much information on their personal preferences as we can. Family and friends are also asked to participate so that we can build up a clear picture of how our care and services will fully support every resident.

All information gathered creates the basis of a care plan which will be in place prior to admission and allows our staff to provide the right level of support and care from the very first day.

Moving forward we continually observe and talk to our residents, we make changes to care plans when and where necessary, this ensures we maintain person-centred care at all times.

These records are a great way to get to know our new residents, they provoke memories and conversation, they stimulate reminiscence and provide our staff with a greater understanding of each resident’s life experience which gives our care a wider and more fulfilled perspective.

Contact With Family and Friends

At Five Rise, in order to support and maintain contact, we have an interactive computer in our lounges which allows residents access to the internet. This enables you to keep in touch through Skype, email or social media sites both easily and cost-effectively.
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In addition to this we support families keeping in touch by maintaining up to date contact details for family members so that we can invite them along to any events we hold at Five Rise Nursing Home.

We also run regular external trips for our residents and are delighted when their family and friends come along too.

Our residents are encouraged and supported to follow their religion of choice. We arrange for representatives from some of the more common religions to visit us and are happy to assist by arranging other religion representative visits upon request.

Each resident is within their rights to continue attending their preferred place of worship whilst they are still physically able, through the support of their family and friends.

All spiritual and cultural preferences are noted in individual care plans and observance of or any ritual which is required pre or post death is assured.